Privacy Policy

1. Introduction

ProofShot ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ProofShot software application ("the Software") and visit our website.

2. Information We Collect

2.1 Information We DO NOT Collect

Your Screenshots and Recordings: ProofShot operates entirely on your local device. We do not collect, store, view, or transmit any of your screenshots, screen recordings, or annotations. All content you create remains solely on your device.

2.2 Information We May Collect

Website Analytics

When you visit our website, we may collect:

• IP address (anonymized)
• Browser type and version
• Operating system
• Pages visited and time spent
• Referrer information

Software Analytics (Optional)

With your consent, the Software may collect anonymous usage data:

• Feature usage statistics (which features are used most)
• Performance metrics (app startup time, crash reports)
• Operating system version and hardware specifications
• Software version and update information

Note: This data is completely anonymous and cannot be traced back to you personally. You can opt out of analytics at any time in the Software settings.

Support Communications

When you contact us for support, we may collect:

• Your email address
• Your name (if provided)
• Technical information you provide
• Correspondence history

Payment Information

Payment processing is handled by Paddle.com Market Limited. We do not collect or store your payment information. Please refer to Paddle's privacy policy for information about how they handle your payment data.

3. How We Use Information

We use the information we collect to:

• Provide and maintain the Software
• Improve Software performance and user experience
• Provide customer support
• Send important updates about the Software
• Comply with legal obligations

4. Information Sharing and Disclosure

4.1 We Do Not Sell Your Information

We do not sell, trade, or rent your personal information to third parties.

4.2 Service Providers

We may share information with trusted service providers who assist us in:

• Payment Processing: Paddle.com for secure payment processing
• Analytics: Google Analytics for website usage analysis (with IP anonymization)
• Email Support: Email service providers for customer support communications

4.3 Legal Requirements

We may disclose information if required by law or to protect our rights, property, or safety, or that of others.

5. Data Security

5.1 Local Data Security

Your screenshots and recordings are stored locally on your device using your operating system's standard file permissions. We recommend using device encryption for additional security.

5.2 Transmitted Data Security

Any data transmitted to our servers (analytics, support emails) is encrypted in transit using industry-standard TLS encryption.

5.3 No Guarantees

While we implement security measures, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

6. Data Retention

• Analytics Data: Anonymized analytics data is retained for up to 26 months
• Support Communications: Support emails are retained for up to 3 years
• Website Logs: Server logs are retained for up to 90 days
• Local Data: Your screenshots and recordings remain on your device until you delete them

7. Your Rights and Choices

7.1 Analytics Opt-Out

You can disable analytics collection in the Software settings at any time.

7.2 Website Analytics

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

7.3 Data Access and Deletion

To request access to or deletion of any personal information we may have collected, contact us at https://forms.gle/HwxxzuQkTtqnrLBA9.

8. International Data Transfers

If you are located outside the United States, please note that information we collect may be transferred to and processed in the United States. By using the Software, you consent to such transfer.

9. Children's Privacy

ProofShot is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Third-Party Services

10.1 Payment Processing

Paddle.com Market Limited processes all payments. Their privacy policy is available at paddle.com/privacy.

10.2 Website Analytics

We use Google Analytics to understand how visitors interact with our website. Google's privacy policy is available at policies.google.com/privacy.

11. Updates to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Support: Contact Form
Website: https://proofshot.app